Privacy Policy
ATAV Auto Parts Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and manage your personal information.
1. Collection of Information
We collect information you provide directly to us when you fill out an enquiry form, contact us via email, or telephone. This information may include:
- Business Name
- Contact Name
- Email Address
- Phone Number
- ABN (Australian Business Number)
- Details of your enquiry (parts needed, requirements)
We may also collect basic technical information, such as your IP address, browser type, and referring URL, for analytical purposes to improve our website. This site does not use persistent cookies for tracking.
2. Use of Information
We use the information we collect for the following purposes:
- To respond to your enquiries, provide quotes, and process your requests.
- To communicate with you about your account or our services.
- To provide customer support.
- To maintain our business records.
- To improve our website and services.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted third-party service providers only if necessary to fulfill your request (e.g., freight or courier companies for delivery). These providers are obligated to protect your information and use it solely for the purpose for which it was shared.
We may also disclose information if required by law, such as in response to a subpoena or court order.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, and to comply with our legal obligations.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal information that we hold. To make such a request, please contact us at info@atavautoparts.com.
6. Cookies
Our website is a static site and does not use tracking cookies. Basic session information may be used by our web host (Hostinger) for security and analytics, but we do not use this to personally identify you.
7. Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. As this is a front-end-only website, your form data is packaged for your own email client and downloaded to your local device; it is not stored on our web server. The security of the data transmission via `mailto:` depends on your own email provider's security.
8. Changes to this Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
ATAV Auto Parts
Email: info@atavautoparts.com
Phone: +61-405555749